FAQ
Will it arrive before Christmas?
Yes — order by 10 December and it arrives before Christmas Day. Every table is built to order, so we need 2 to 4 business days to build and pack yours, and about 10 days in total from order to doorstep. If you are ordering close to the cutoff, call (470) 552-6061 at any hour and we will tell you honestly whether we can make it.
How do I control the lights?
Use the Custom Tables Co app on your phone, or the included remote when your phone is in the other room. Brightness, scenes and a timer.
What is under the glass?
On the Christmas Table, a lit winter village with cottages, a decorated tree, a running train, bridges and skating ponds. On the Country Table, a lit ranch at sunset with a red barn, corn fields, horses, a river and bridge, a covered wagon and a campfire.
How big is it, and will it fit my room?
42 in long × 22 in deep × 18 in high (107 × 56 × 46 cm) — a standard coffee table footprint. It weighs 45 lb (20 kg). Measure your space before ordering.
What is the glass like?
A 5 mm glass display top, with a 4 in (10 cm) cavity beneath it holding the scene. The frame is solid wood in a dark walnut finish with a lower shelf.
Does it need assembly, and how long does it take?
Four steps, and the scene insert arrives pre-assembled. Attach the four legs with the included Allen key, secure the lower shelf, drop the insert into the frame, set the glass top in place. Most people are done inside an hour.
How heavy is it, and can I move it on my own?
It is 45 lb (20 kg) and ships in a large box. Have a second person help you bring it in and unbox it.
Does the glass show fingerprints?
It does, more than a plain wooden top — it is a glass display surface. A quick wipe with a soft cloth clears it.
Where do you ship?
Worldwide. Free standard shipping in the US and Canada on orders over $70, and a flat $8 to anywhere else. Import duty and VAT, where your country charges them, are set by your government and are your responsibility.
Do you charge me again later?
No. There are no subscriptions, memberships or recurring charges on this store. You are charged once, for what is in your cart.
What if it arrives damaged?
Photograph the damage and the outer box and contact us. You get a free replacement or a full refund, your choice, and you do not pay return shipping. You have 30 days from delivery.
How do I reach a human?
Call (470) 552-6061 — we answer 24 hours a day — or email contact@merryjammies.com.